Client Support Tickets
3 Active TicketsResolve DNS, hosting, email, and software bug issues with SLA tracking.
| Subject & Description | Client | Priority | Status | Created Date | Update Status |
|---|---|---|---|---|---|
High-res product images uploading slow on checkout When uploading images larger than 5MB, response time degrades. Needs Cloudinary / CDN optimization. | FashionHub Lagos | high | in progress | 18 Jun 2026 | |
Domain DNS MX record verification for custom email Need Google Workspace verification TXT record added to domain DNS settings. | EduFirst Academy | medium | open | 23 Jun 2026 | |
SSL Certificate Auto-Renewal Confirmation Confirm SSL certificate renewed properly on port 443 before product launch. | TechVenture Nigeria | low | resolved | 12 Jun 2026 |